If you would like to return your product within 60 days of its delivery, you can begin the return process by sending the item to the specified address. Upon receipt of the returned product and assessment of its condition, we will proceed with issuing your refund.

To request a refund, please ensure that you submit your refund request within 60 days of receiving your order. As part of your refund request, please verify the shipping date indicated on the package.

The vendor may cover the costs associated with returning the shipment. However, please note that Supranail.store is not responsible for the shipping or refund process.

To request a refund, please send an email to the following address:

support@supranail.store

To initiate a return, please send the product to the following address:

7780 49th St North Box 515 Pinellas Park FL 33781, USA

Please be aware that the retailer may not cover the cost of the return shipment.

To be eligible for a refund, please adhere to these steps:

Step 1: Complete the enclosed return and refund paperwork included in your package.
Step 2: Ship the products to the designated address provided above.
Step 3: Thank you for your patience as we carefully process your request and manage your order. You will receive a confirmation email outlining the refund procedure shortly. Once your request is approved, we will initiate the refund process promptly.